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Home / FAQs

FAQs

OEM & ODM buyer guide

Frequently asked questions

Planning a stroller range for your brand? Find practical answers about model selection, customisation, samples and ordering from YOHO Kids.

Working with YOHO KidsCustomisation & samplesOrders, pricing & deliveryQuality, compliance & after-sales
01

Working with YOHO Kids

Are you a manufacturer or a trading company?

YOHO Kids is a baby stroller manufacturer based in Hanchuan, Hubei, China. We work with brands, importers, wholesalers and distributors on OEM and ODM projects, from model selection and sampling to production.

Which stroller ranges do you offer?

Our current range covers Compact and Travel, Urban Everyday, 2 in 1 and 3 in 1 Travel Systems, and Comfort and Large Wheel strollers. Tell us your target market, retail price range and preferred features so we can recommend suitable models.

Can you help us choose a model for our market?

Yes. Share your sales channel, target customer, expected order quantity and key requirements, such as folding size, stroller weight, recline or travel-system compatibility. We will help you compare suitable models and configurations.

Can we visit your factory or arrange an inspection?

Factory visits and inspections can be arranged in advance. Contact us with your preferred dates, company details and the areas you would like to review so we can coordinate the visit.

02

Customisation & samples

What can be customised for our brand?

Depending on the model and order quantity, options may include fabric colours, logo application, frame finish, wheels, accessories and packaging. Structural changes or a new design require a separate feasibility review, development schedule and quotation.

Can we order a sample before bulk production?

Yes. Standard and customised samples can be discussed before a bulk order. Sample charges, courier costs and any fee refund or credit against a future order are confirmed in the quotation.

How long does a sample take?

For general items, sample preparation is usually around 3–7 working days, subject to availability and the agreed specification. Custom fabrics, branding or structural changes may take longer. Courier transit time is additional.

Can every stroller be fitted with a car seat or carrycot?

No. Compatibility is specific to the model, car seat, carrycot and adapter combination. Please confirm the intended configuration with us before ordering. Product photos do not imply that all accessories are included.

03

Orders, pricing & delivery

What is your minimum order quantity?

MOQ depends on the model, configuration, colours and packaging. A trial order of around 300 pieces may be possible for selected models; a 20-foot container is a common order basis for many strollers. Contact us for the current MOQ for your chosen model.

What information do you need for a quotation?

Please send the model code, quantity, target market, required colours, logo and packaging details, accessories and destination port. If you have a specification sheet or reference photos, include them so we can quote the correct configuration.

What is included in the quoted price?

The quotation specifies the product configuration, included accessories, packaging, trade term and validity period. Changes to fabric, frame finish, wheels, logo or packaging may affect the price. Payment terms are confirmed with the order.

What is the production lead time?

Production is normally around 30–45 working days after the deposit is received and all order details are confirmed. The final schedule depends on the model, materials, customisation and production capacity. Shipping time is separate.

Can different models or colours be combined in one order?

Mixed-model or mixed-colour orders can be reviewed. Each model and colour must meet the applicable production minimums, and the loading plan must be checked. Send us your proposed mix for confirmation.

04

Quality, compliance & after-sales

How do you confirm compliance for our market?

Tell us your destination market and required tests or documentation at the quotation stage. Available test reports must be checked against the exact model and configuration. Any additional testing, documentation and associated costs are agreed before the order is finalised.

How is product quality checked?

The inspection requirements and approved sample should be agreed before production. Contact us to discuss checks for materials, assembly, folding operation, brakes, packaging and the final shipment. Third-party pre-shipment inspection can also be coordinated in advance.

What warranty and after-sales support do you provide?

Our standard warranty for most products is 12 months from the shipment date, subject to the terms agreed for the order. For a quality claim, send the model, order or batch reference, quantity affected and clear photos or videos. Defective-part repair or replacement, exclusions and freight arrangements are handled under the agreed warranty terms.

Can we order spare parts or replacement accessories?

Spare parts and replacement accessories can be discussed for the relevant model. Availability, compatibility, quantities and costs are confirmed separately. Please include the model code and photos of the part you need.

Tell us about your project

Send your target market, preferred models and estimated quantity. Our team will help you confirm the next steps.
Email: info@yoho-kids.com

Discuss your requirements

MOQ, pricing, schedules and service terms are confirmed in your quotation and order agreement.

YOHO Kids

YOHO Kids is an OEM & ODM baby product manufacturer with 16+ years of manufacturing experience. We support global baby brands from product development, sampling and material selection to mass production, logo, color and packaging customization—delivering reliable quality, flexible production and responsive service.

South Of G348, Huayan industrial park, Hanchuan, Hubei Province, China

+86-13720376347

+86-13307108730

sarahwong@yoho-kids.com

info@yoho-kids.com

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